Manual search system - メーカー・企業と製品の一覧 | イプロス

[amie Implementation Case] Japan Care Supply Co., Ltd.

Manual search time is reduced! Since you can find it quickly, the number of inquiries has also decreased.

We would like to introduce a case study on the implementation of AI × search 'amie' at Japan Care Supply Co., Ltd. The company has been creating new business models one after another and regularly issuing manuals and notifications, which made it difficult to find what was needed, resulting in inquiries being made to the headquarters by phone. After the implementation, when searching through the vast manuals via chat, the relevant pages appear immediately, significantly reducing the time spent contacting various departments. [Case Overview] ■ Challenges - To find the necessary manuals, it was required to identify each item and open related tabs, ultimately making it difficult to locate the needed manuals. ■ Implementation Effects - By searching, it has become possible to generally pinpoint the relevant operational manuals, resulting in a perceived reduction of search time by about 4 to 5 minutes per search. *For more details, please download the PDF or feel free to contact us.